Websites Policies

Content Archival Policies

The content components are created with metadata, source, and validity date. There would be some content which is permanent in nature, and for such content it is assumed that the content would be reviewed every ten years unless it is edited / deleted based on requirement. The content shall not be displayed on the Website after the validity date.

Some of the short-lived content components, such as tenders and recruitment, will no longer be relevant on the website after the intended purpose has been fulfilled.

Content components such as documents, reports, and the latest news are regularly reviewed as per the Content Review Policy.

The content is reviewed at least two weeks prior to the validity date and, if required, the content will be revalidated and the validity date will be modified. If the content is not relevant, then the content is archived and no longer published on the Website.

The above-mentioned policy is in force and will be followed while maintaining the website.

Content Contribution, Moderation and Approval Policy

Content would be contributed by the authorized Content Manager in a consistent manner to maintain uniformity and bring in standardization along with associated metadata and keywords. In order to present the content as per the requirements of the viewer, organize the content in a categorized manner, and retrieve the relevant content efficiently, the content is contributed to the website through a Content Management System which would be web-based and have a user-friendly interface.

The content on the website goes through the entire life-cycle process of:

• Creation
• Modification
• Approval
• Moderation
• Publishing
• Expiry

Once the content is contributed, it is approved and moderated prior to being published on the Website. If the content is rejected at any level, then it is reverted to the originator of the content for modification.

During the content moderation and approval process, website content is reviewed to ensure that it does not contain any offensive, discriminatory, derogatory, abusive or inappropriate language or content. Any content found to be offensive, discriminatory or otherwise inappropriate shall not be approved for publication and shall be returned to the content originator for necessary modification.

“National Commission for Protection of Child Rights (NCPCR)” has prescribed the appropriate Moderator & Approver for each content element.

Content Review Policy

All possible efforts need to be made to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities for website content review and the manner in which it needs to be carried out. Review Policies are defined for the diverse content elements.

The Review Policy is based on different types of content elements, their validity and relevance, as well as the archival policy.

The entire website content would be reviewed for syntax checks once a month by the “National Commission for Protection of Child Rights” Team.

Hyperlink Policy

At many places on this website, you shall find links to other websites/portals. These links have been placed for your convenience. National Commission for Protection of Child Rights is not responsible for the content and reliability of the linked websites and does not necessarily endorse the views expressed on them. The mere presence of a link or its listing on this website should not be assumed to be an endorsement of any kind. We cannot guarantee that these links will work all the time, and we have no control over the availability of linked pages.

All hyperlinks available on the website are periodically reviewed to verify their accuracy, relevance and functionality. Broken, incorrect or non-functional hyperlinks identified during the review are suitably corrected, updated or removed, as applicable.

Links leading to external or non-government websites are clearly identified as "External Website" wherever applicable. Users are informed that such links lead to websites outside the National Commission for Protection of Child Rights website.

Links to the National Commission for Protection of Child Rights website by other websites/portals

Prior permission is required before hyperlinks are directed from any website/portal to this site. Permission for the same, stating the nature of the content on the pages from where the link has to be given and the exact language of the Hyperlink should be obtained by sending a request at webmaster-it[dot]ncpcr[at]nic[dot]in.

Website Contingency Policy

The presence of the website on the Internet and, very importantly, the site is fully functional at all times. It is expected of Government websites to deliver information and services on a 24X7 basis. Hence, all efforts should be made to minimize the downtime of the website as far as possible.

It is therefore necessary that a proper Contingency Plan be prepared to handle any eventualities and restore the site in the shortest possible time. The possible contingencies include:

Defacement of the website:  All possible security measures must be taken for the website to prevent any possible defacement/hacking by unscrupulous elements. However, if despite the security measures in place, such an eventuality occurs, there must be a proper contingency plan, which should immediately come into force. If it has been established beyond doubt that the website has been defaced, the site must be immediately blocked. The contingency plan must clearly indicate who is the person authorized to decide on the further course of action in such eventualities. The complete contact details of this authorized person must be available at all times with the web management team. Efforts should be made to restore the original site in the shortest possible time. At the same time, regular security reviews and checks should be conducted in order to plug any loopholes in the security.

Data Corruption:  A proper mechanism has to be worked out by the concerned in consultation with their web hosting service provider to ensure that appropriate and regular back-ups of the website data are being taken. These enable fast recovery and uninterrupted availability of information to citizens in the event of any data corruption.

Hardware/Software Crash:  Though such an occurrence is rare, still in case the server on which the website is being hosted crashes due to some unforeseen reason, the web hosting service provider must have enough redundant infrastructure available to restore the website at the earliest.

Natural Disasters:  There could be circumstances whereby, due to some natural calamity, the entire data center where the website is being hosted gets destroyed or ceases to exist. A well-planned contingency mechanism has to be in place for such eventualities, whereby it should be ensured that the Hosting Service Provider has a ‘Disaster Recovery Centre (DRC)’ set up at a geographically remote location and the website is switched over to the DRC with minimum delay and restored on the Net.

Apart from the above, in the event of any National Crisis or unforeseen calamity, Government websites are looked upon as a reliable and fast source of information to the public. A well-defined contingency plan for all such eventualities must be in place so that emergency information/contact help-lines can be displayed on the website without any delay. For this, the concerned person in the National Commission for Protection of Child Rights responsible for publishing such emergency information must be identified, and the complete contact details should be available at all times.

Policy Monitoring Policy

“National Commission for Protection of Child Rights”  has a Website Monitoring Policy in place, and the website is monitored periodically to address and fix quality and compatibility issues around the following parameters:

Performance:  Site download time is optimized for a variety of network connections as well as devices. All important pages of the website are tested for this.

Functionality:  All modules of the website are tested for their functionality. The interactive components of the site, such as feedback forms, are working smoothly.

Broken Links:  The website is thoroughly reviewed to rule out the presence of any broken links or errors.

Traffic Analysis:  Site traffic is regularly monitored to analyze usage patterns as well as visitors’ profiles and preferences.

Feedback: Feedback from visitors is the best way to judge a website’s performance and make necessary improvements. A proper mechanism for feedback is in place to carry out changes and enhancements as suggested by visitors.

Website Security Policy
Approved by: Web Information Manager

“National Commission for Protection of Child Rights”  website contains information which is freely accessible and may be viewed by any visitor. However, the website maintains a copyright interest in the contents of all of its websites.

Except for authorized security investigations and data collection, no attempts will be made to identify individual users. Accumulated data logs will be scheduled for regular deletion. The Website Privacy Policy details our position regarding the use of personal information provided by customers/visitors.

Unauthorized attempts to upload information or change information are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

User ID and Password Policy:

Access to sensitive or proprietary business information on “National Commission for Protection of Child Rights” websites is limited to users who have been determined to have an appropriate official reason for having access to such data. All registered users who are granted security access will be identified by a username provided by the webmaster.

Users who are granted password access to restricted information are prohibited from sharing or divulging those passwords to any third parties. The user will notify us immediately in the event a User ID or password is lost or stolen, or if the user believes that an unauthorized individual has discovered the User ID or password.

If you have any questions or comments regarding “National Commission for Protection of Child Rights” Website Security Policy, please contact the Web Information Manager by using the Feedback option on the “National Commission for Protection of Child Rights" website.